Job Post: Customer Service Representatives (Troy and Rochester Hills)

Now Hiring Customer Service Representatives

General Summary:

Long term, full-time Customer Service Representative position in a professional office setting inbound call center. This is an entry-level position starting at $8/hour with benefits and opportunity for growth and advancement. Hours are Monday through Friday 8:30a.m. – 5:00. p.m. consistently 40 hours per week. Experience in healthcare is not required; the company provides paid training for the first 4 – 6 weeks of the position. The Troy and Rochester Hills locations are currently hiring.

Responsibilities:

·         Customer service representatives will be receiving incoming calls only from existing BlueCrossBlueShield members

·         This is not a sales position

·         Handle calls concerning issues such as balance and coverage inquiries

Qualifications:

·         Candidates must have a valid state ID

·         Reliable transportation

·         Clean background

·         Customer service experience preferred

TO APPLY:

Please attend our next recruitment event on:Wednesday, August 07, 2013

Check-in time: 8:30a.m. to 9:00 a.m. (No admittance after 9:00 a.m.)

Location: 707 W. Milwaukee Ave., Detroit, MI 48202

You must wear professional attire (no jeans/gym shoes). This is a first level interview. Capacity is limited.

ALL APPLICANTS ARE REQUIRED TO BRING:

___ Your valid (non-expired) state-issued ID or Driver’s License

___ Your Social Security card

___ A copy of your DD214 or letter from the VA if you are a veteran

___ Proof of public assistance income you receive, like a Bridge card or a letter from DHS or Soc. Security

___ A copy of your layoff notice or Unemployment documentation, if you are laid off

___ 2 copies of your resume

Account Manager: Twanna Tidwell

Link to job order (office use only): https://na6.salesforce.com/a018000000SWXk3